Pub. 1 2019-2020 Issue 4

4 ©2019 California New Car Dealers Association (CNCDA) | The newsLINK Group, LLC. All rights reserved. The California New Car Dealer Quarterly is published four times each year by The newsLINK Group, LLC for the CNCDA and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and dealer education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your specific circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the CNCDA, its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. The California New Car Dealer Quarterly is a collective work and as such some articles are submitted by authors who are independent of the CNCDA. While the California New Car Dealer Quarterly encourages a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at: 855.747.4003. 24 CONTENTS ISSUE 4, 2019 10 20 6 President's Message 8 Upcoming Events 10 CNCDA’s Dealer Franchise Bill: What Does Its Passage Mean for Your Dealership? 12 2019 Officers and Directors 14 California Dealers Award 142 Scholarships to California College Students 16 Recalls – The Past, Present, and Future 17 Get To Know Your Regulator: Bureau of Automotive Repair Chief Patrick Dorais 18 Guidance Is Needed to Tame the Internet Advertising Wild West 19 The Value of Membership 20 Squeezing Oil Out of Turnips; Combatting the Auto Tech Shortage 24 The 2019 Annual Convention Was a Huge Success! 26 CNCDA Comply 27 California Green Vehicle Report 32 Why the Paperwork Matters 34 California Auto Outlook